At Tasteit, we take pride in providing our customers with products of high quality and flavour. Should there be an error with your order however, get in touch with us immediately. 

We have a 100 day return policy, after which unfortunately we cannot fulfill your request. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must present apparent defects.

To get a refund, please contact us through our contact page. Complete the form, attach your receipt and include any documents you deem necessary as proof. Finally, specify whether you would like goods-in-exchange or a refund. 

Once your inquiry is received, we will send you a confirmation email. After inspection, we will also notify you of the approval or rejection of your refund request. If you are approved, you will receive an exchange or a refund within 10 working days. Please note that gift cards and sales items are not refundable.

If you’ve done all of the above and you still have not received your refund, please contact us through our contact page.